Effective date: 18 September 2026
1. Information We Collect
Depending on how you use the platform, we may collect:
- Name, email address and WhatsApp number.
- Account, referral and membership information.
- Investment, payment and transaction records.
- IP address, device, browser, country, referring source and website interaction data.
- Communications sent to our support team.
2. How We Use Information
- Create and secure member accounts.
- Process and verify platform transactions.
- Provide support and operational updates.
- Prevent fraud, abuse and unauthorized access.
- Measure website performance and improve usability.
- Meet applicable legal and record-keeping obligations.
3. Analytics and Cookies
With analytics consent, we use Google Analytics and Microsoft Clarity to understand traffic, devices, page interactions and website usability. Sensitive registration and login form content is masked from session recordings. Analytics is not installed inside the authenticated member dashboard.
4. Service Providers
We may share limited information with hosting, email, analytics, security, blockchain, payment and infrastructure providers only as reasonably necessary to operate the platform. We do not sell personal information.
5. Data Security
We use reasonable technical and organizational safeguards. No internet transmission or storage system can be guaranteed to be completely secure.
6. Data Retention
Information is retained only for as long as required for platform operations, fraud prevention, dispute resolution, transaction records and applicable legal obligations.
7. Your Choices and Rights
You may request access, correction or deletion of eligible personal information, withdraw optional communication consent, or change analytics preferences. Some financial or transaction records may need to be retained where required for security, accounting or legal purposes.
8. Age Restriction
CryptoAccess is intended only for persons aged 18 years or older. We do not knowingly offer accounts to minors.
9. Contact
Privacy requests may be sent to support@cryptoaccess.one .