Withdrawal Policy

Last updated: 10 July 2026

Reward Points (RP), referral rewards, and other platform rewards may be subject to eligibility checks before withdrawal approval.

1. Withdrawal Eligibility

A user must have an active eligible account and satisfy the applicable minimum withdrawal amount, verification requirements, reward rules, and anti-abuse checks.

2. Review Process

Withdrawal requests may be reviewed for duplicate accounts, self-referral abuse, mission manipulation, suspicious activity, technical errors, unauthorized automation, or other violations of platform rules.

3. Processing Time

Processing time may vary depending on verification, security review, network conditions, payment method availability, and operational workload. Submission of a request does not guarantee immediate payment.

4. Minimum Withdrawal

The applicable minimum withdrawal threshold is the amount displayed in the member dashboard or withdrawal interface at the time of request. CryptoAccess may update thresholds prospectively when operational or economic conditions require.

5. Wallet and Payment Details

Users are responsible for providing accurate destination information. Blockchain transactions may be irreversible. CryptoAccess is not responsible for losses caused by incorrect addresses or incompatible networks supplied by the user.

6. Fees and Network Costs

Applicable network, processor, or transaction costs may be deducted or separately displayed where relevant.

7. Rejected or Held Requests

A request may be rejected, delayed, or held when there is suspected fraud, account abuse, sanctions or legal risk, security concern, insufficient verified balance, technical error, or violation of platform terms.

8. Reward Adjustments

Rewards credited because of technical error, duplicate credit, fraudulent activity, reversed transactions, or rule violations may be corrected or reversed after review.

9. No Guaranteed Cash Value

XP is primarily a learning and engagement metric. RP and other reward mechanisms are governed by current platform rules and eligibility conditions. A displayed balance is not an unconditional guarantee of cash payment.